Terms and Conditions

Copyright

All site materials including, without limitation, design, text, graphics, and the selection and arrangement thereof ("Content") are either the copyright of The Hong Kong and China Gas Company Ltd. ("Towngas") with ALL RIGHTS RESERVED or licensed to Towngas for use on this site ("Site"). Except as provided below, reproduction of any of the Content is prohibited.

You may download to a local hard disk and print extracts from this Site only for your personal use. You may also recopy downloaded extracts to others for their personal use only. However, none of the contents of this Site may be copied or otherwise incorporated into or stored in any other web site, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other).

Forums and Interactive Areas

All forums and interactive areas in this Site shall be used for non-commercial purposes only.
By using this service ("Service") you agree not to:

  • use our Service to publish, distribute or transmit any message, material or information that is unlawful, indecent, defamatory, obscene, threatening, discriminatory, abusive, pornographic, invasive of privacy, and/or likely to incite a criminal offence;
  • reverse, engineer any Content, or transmit software or data to the Site that may cause damage to the computer equipment or data of any persons including uploading a programme with a computer virus or any harmful software publication;
  • hack, break into, access, use or attempt to hack, break into, access or use any part of the Services, Content and/or any data areas on our server(s) for which you have not been authorised by us.;
  • invade the privacy of other users of the service or the internet in general, including sending unsolicited emails ("spamming") nor to collect or transfer personal data on individuals without their consent.
    Postings to forums and interactive areas in this Site are not private. You grant Towngas and its designee the unrestricted right to use, reproduce, modify, translate, transmit and distribute any information or material you supply or communicate to the Service via such postings, in any medium now in existence or hereafter developed, for any purposes, including commercial use. However, Towngas will not identify the individual who posted the information or material without first obtaining that person's consent.

  • All other information and material you supply or communicate to the Service is governed by the Data Privacy Statement and Personal Data Collection Statement below.

    Towngas does not necessarily endorse, support, encourage, verify or agree with the comments, opinions or statements posted by users in the forums and interactive areas, and therefore takes no responsibility and assumes no liability for any content posted by you or any third party, or for any defamation, slander, falsehood or obscenity encountered by you.

    Towngas reserves the right, but undertakes no duty, to review, edit, move or delete any material posted by users in forums and interactive areas in this Site or elsewhere on the Service, in its sole discretion and without notice.

    Towngas shall not be liable for any loss or damage you sustain by reason of any access to the Service.

    Disclaimer

    THE MATERIALS CONTAINED IN THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, TEXT AND GRAPHICS, ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, TOWNGAS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF:

    MERCHANTABILITY;
    FITNESS FOR A PARTICULAR PURPOSE;
    FREEDOM FROM COMPUTER VIRUS; AND
    NON-INTERRUPTION.

    TOWNGAS DOES NOT REPRESENT OR WARRANT THAT THE MATERIALS IN AND INFORMATION ACCESSIBLE VIA THIS SITE ARE ACCURATE, COMPLETE OR CURRENT.


    Modification and Amendments

    Towngas reserves the right to expand, reduce and/or modify any part of the Service or Content in this Site, change the terms, conditions and operations of Service at any time, and/or amend any operating rules which govern your use of the Service by posting the details of such amendments to our Service on the Site.

    Towngas may also suspend the Service at any time with prior notice to carry out system maintenance, upgrading, testing and/or repairs.

    Termination

    Towngas reserves the right, without notice and in its sole discretion, to terminate your licence to use this Site, and to block or prevent your future access to and use of this Site.

    Governing Law

    This Agreement shall be construed in accordance with the laws of the Hong Kong Special Administrative Region and the parties shall submit to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region in the event of dispute.

    Data Privacy Statement

    This circular sets out the obligations and policies of The Hong Kong and China Gas Company Ltd. (the "Hong Kong and China Gas") under the Personal Data (Privacy) Ordinance ("Ordinance")

    From time to time it is necessary for customers to supply us with data in order to use the functions on our Site and other related facilities and services. The Hong Kong and China Gas has an obligation under the Ordinance, to preserve the confidentiality, integrity and security of our customers' personal data, which may include your email address together with other information that is supplied to us through our Site.

    We may supply such data (in furtherance of the above purposes) to:

  • subsidiaries and associated companies within the Hong Kong and China Gas group;
  • any agent, contractor or third party service provider who provides services to the Hong Kong and China Gas group in connection with the operation of our business;
  • the media (in relation to the handling of customer complaints and enquiries in certain circumstances);
  • any person to whom The Hong Kong and China Gas group is under an obligation to make disclosure under any law applicable to The Hong Kong and China Gas group.
  • any person who owes a duty of confidentiality to The Hong Kong and China Gas group.


  • Although the Site is suitable for access by children, if you are under 18 you should not submit any personal data to us unless you have the consent of a parent or guardian.

    As a data subject, you have a right under the Ordinance to check whether the Hong Kong and China Gas holds personal data on you, as well as its accuracy. Requests for access to data or correction of data should be in writing and made to:

    Corporate Data Privacy Compliance Officer
    The Hong Kong and China Gas Company Ltd.
    G.P.O. Box 134, Hong Kong

    A small fee may be charged towards administrative expenses in complying with access requests.

    If you do not wish to receive any promotional materials other than those relating to Towngas service, please click here, so that we can, at no cost to you, cease using your personal data for direct marketing purposes.

    Personal Data Collection Statement

    Any personal data provided will only be used for purposes directly related to subscription and distribution of information related to Towngas. Please supply such data if you wish to receive it. For details on the Company's policy on Personal Data (Privacy), please click here.

    In case of any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.